Looking for real problems to work on Remote, or in Bhubaneswar
I love solving problems. Especially the messy business kind.
Give me something messy, slow or held together by one overworked person, and I’ll probably start asking why it works that way, what could be simpler, and what could run without anyone touching it. I’ve been doing this to my own businesses since I was a teenager. Now I want to do it inside someone else’s.
I’m not an experienced operator yet. I’m still learning, so this page is mostly about how I think.
How I think
1 Why are we doing it this way? 2 Can this be simpler? 3 Can this be automated? 4 Can we build a system around it? 5 Can it work without me?
Three problems I couldn’t leave alone
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Knox Technologies Founder · Nov 2022 – Present
“The agency that ran on my hours”
The problem. A Shopify agency for D2C brands that started as just me and had to stop depending on me.
What I did. Turned delivery into a repeatable pipeline. Cut the service menu to two things. Hired six people with clear ownership. Documented before delegating.
- 21 → 9 days Average project turnaround
- 45+ D2C brands, incl. boAt, FNP, Miduty
- ₹1Cr+ ARR, from zero
- 95%+ Client satisfaction, held while turnaround halved
-
elevraa Head of Operations · Feb 2026 – Jul 2026
“The founder was the operating system”
The problem. A LinkedIn outreach agency where every decision went through the founder.
What I did. Split the business into four systems. Wrote SOPs and one owned number for each of seven roles. Put billing on a fixed cycle. Built a second line and pulled the founder out of eight workflows.
- 9 → 3 days Client onboarding
- 34 → 10 days Cash collection cycle
- −62% Overdue receivables
- +18% Client retention
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Knox Books Founder · Jun 2026 – Present
“The bookkeeping I refused to keep doing”
The problem. Monthly finance admin spread across three tools, which I automated for myself and then turned into a product.
What I did. Built the automation for myself first. Realised every agency and freelancer had the same problem. Partnered with CA firms for the parts that need humans.
- 7 months Concept to launch
- Python I built it myself
- CA firms Compliance partnerships
Before that 4 Android apps on the Play Store · 30+ freelance WordPress, Shopify and automation projects · Secure My WP, a WordPress security product · My Craft Shop, a D2C marketplace. Most of these failed because I couldn’t sell them. They did show me which parts of a business I actually like.
What I want next
I want to work on messy operational problems inside a company that’s growing faster than its systems.
- Founder’s Office
- Business Operations
- Strategy & Ops
- Process improvement / automation
An internship, a project, or an early full-time role. I’m flexible on the format.
- A founder-led company of roughly 10–200 people, where operations is still one person and not a department.
- A messy problem nobody has written a job description for yet.
- Remote, or on-site in Bhubaneswar. That’s the constraint for now.
What I’m not looking for
- A role where “operations” means working through tickets someone else wrote.
- A role that’s mostly sales or outreach.
- Being judged on hours at a desk instead of what got fixed.
Contact
- Email suvam.sahoo.work@gmail.com
- Call cal.com/suvam/discovery-call
- LinkedIn linkedin.com/in/thesuvamsahoo/
- Download CV
Bachelor of Business Administration, Regional College of Management, Bhubaneswar (2025 – Present) · English (Professional), Hindi (Native), Odia (Native)